Shipping Policy

Wholesale shipping policy

We offer 3 types of shipping methods (pick-up, parcel delivery, and truck delivery) for wholesale clients based on your preference and order quantity. Please check below for details.
We do not ship to FPOs, APOs, P.O. Boxes, Alaska, Guam, Hawaii, or Puerto Rico. We also do not ship outside of the United States.

 

Pick-up service

Our warehouses are based in California and New Jersey. If you could arrange the pick-up, please contact us directly to get a more discounted and customized pricing plan. Please fill in the required info in the form.
We don't offer pick-up service for orders below 10 cases. If the order quantity exceeds 40 cases, the pallet will need to be arranged. A $10 fee will be charged per pallet.


Parcel delivery

For parcel delivery(orders below 40 cases), we offer free shipping for each order. For parcel delivery orders, we ship out all orders within 4~7 business days after purchase. 


Truck Delivery

For orders exceeds 40 cases, we also offer truck delivery for our wholesale customers. It takes approximately 7~15 business days to deliver based on truck schedule and your location. Shipping fee will be applied by our delivery partner based on your location. Please also contact us separately if you would like to order 100+ cases for your order.
If you have any questions or concerns about your order, please do not hesitate to reach out to our customer service team at wholesale@drinkgenki.com. We will reply to you in 24 hours on business days.

 

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